"Based on the impressive outcomes delivered to Apria Healthcare I can wholeheartedly recommend RPM Healthcare. RPM effectively communicated across all levels of the organization from the Billing Representative to the senior management team. Also, during the extensive engagement, RPM conducted numerous LEAN Team sessions that greatly improved inefficient processes that resulted in increased productivity and a substantial increase in cash collections. RPM became a key participant in senior leadership meetings that helped drive operational and strategic direction for the organization."
Vice President of Billing Operations
“I cannot say enough positive things about RPM Healthcare. As the nation’s largest independent provider of complex rehab equipment, National Seating & Mobility enlisted the services of RPM Healthcare to assist with improving the management of accounts receivable. RPM identified several opportunities, which produced considerable improvements including a significant decrease in receivable days outstanding and overall aging of accounts receivable. Furthermore, as a result of implementing the approaches recommended by RPM, National Seating & Mobility has recognized the best cash flow in the history of the company.”
Chief Financial Officer
National Seating and Mobility, Inc.
“During U.S. Renal Care’s thirty-month engagement with RPM Healthcare the company was able to achieve a dramatic turn-around in its internal operations and financial performance. We challenged RPM with a number of initiatives and they were extremely successful in each endeavor. Based upon RPM’s numerous contributions to our organization and their unique engagement with our company, I would highly recommend them to any healthcare organization that desires to optimize their financial, operating and clinical success.”
Senior Vice President
U.S. Renal Care
“Tapping into RPM for revenue cycle performance improvements was timed perfectly. A year after deploying a new scanning and imaging system, it became obvious that we needed to take further advantage of tweaking our receivables management process into a ‘One Touch’ Paperless’ workflow engine. Our desire to lessen the cycle time of billing and collecting coupled with a sustainable and predictable outcome for the management of our customers' business matched up nicely to the service offerings provided by RPM. Our goals were met, the staff’s mindset was elevated and our customers are in ‘awe’ when they visit our Center of Excellence.”